Another week later I call back and am told that the mattress was received back on 6/10, 4 days after delivery and that they would request the store contact us within 2 days. Purchased the haugsvar mattress 8months ago and the edge of the mattress is already sagging so much that I feel like I’m going to roll off the bed. Now began the first of our many "on hold" odysseys. I drive a compact car and live on the 3rd floor of an apartment building! Stomach Sleepers: Stomach sleepers resemble back sleepers and put one of the most pressure on the lumbar spine. The business introduced in 2015, building on comprehensive research study to establish bed mattress that help improve sleep quality. This is my first time shopping at IKEA, very likely the last time. I drove to the store to purchase the Sultan Hultsvik (king size) bed, which retails at $749. Whether spring, latex or foam, every mattress type at IKEA is designed to offer comfort and support at a good price. Roll them through the checkout, stood in line for home delivery for another 30 minutes, got to the front only for them to tell me that Saturday delivery is NOT available! We tried standing the bed up to get the gel in place but the lumps are still there and it feels like we are sleeping in a hole with rocks. Since i use it, i do not have more back pain. Do Puffy Mattresses Have Fiberglass. In desperation, I am utilizing public media. TL:DR: ikea is kewlz to browse and for swedish meatballs but not furniture. It gives in the right places and is giving us the middle aged support we need. Others have indicated that the Ikea mattresses dont last that long, and nowhere near their 25 year warranty. I've never been so disappointed as a consumer. You can only swap mattresses once at IKEA so we are stuck with a £600 mattress that we can't sleep on. A mattress!! Whether spring, latex or foam -- our mattresses are designed to offer comfort and support at affordable prices. I can actually sleep for 7-8 hours which is a miracle. The dining table: painfully difficult to assemble (but that's expected), but the finish is chipped off in multiple places.. unacceptable. I was told a rep would call me to get the credit card number over the phone so I wouldn't come back in. I couldn't be more satisfied unless it was free. With an internal coil support system as seen in innerspring mattresses, hybrids can utilise 4 types of coils: Bonnell, continuous, offset and stolen coils. First we bought the firm Hesseng which was a bit too firm, and when you first lie on it I can guarantee it will be the firmest mattress you have ever slept on. People also search for: Purple Mattress Test. When we requested a refund they said basically that it was up to them, whenever they wanted. I tried adding a memory foam mattress pad to extend its life, but that didnt really work - it just felt like being partly buried in a softer hammock.The Hesseng mattress is very firm, as others have mentioned, but using the mattress pad (its also ikea - tussoy) on it I find it really comfortable and supportive. Do all mattresses have a flame retardant? So I tried to call customer service. A mattress is a very individual item, so I am sure many would love it. Some firmness complaints. I asked another sales floor person about slats for my bed. I've purchased a lot of furniture and random things for the house over the years and some items are more long lasting than others but honestly I would recommend taking your money and going elsewhere. But, in order to learn why cheap products can be harmful, we have to get to the bottom of this issue. Buy the shit, mildly irritated, put in the car and get the hell out. I paired it with a platform steel bed frame and the support is excellent! I watched her go up to someone in the "Pick up line" and ask them if she could help them. I love seeing their displays because it allows me to become inspired and decorate my house to my own creativity. He said yes it is mold but the warranty is expired! But I never had my own, so when my family and I finally obtained our own place, we were excited and decided to buy furniture. Customers have reported finding fiberglass in the following mattress brands: Mattress manufacturers are required to include fire retardant material in their beds by law. Do the math, and decide how much of a gambler you are. We sincerely hope that whatever your interaction with this site, that it is helpful and timely for you, and that the product information here guides you to the best outcome for your daily life. I put together my bed frame first, which I then realized was actually a full bed frame. So we go with the backup choice.. whatever, it looked OK. Second, the chairs.. totally out of stock. Conclusion: I'm returning everything I bought from the last trip and would rather eat off the floor with my stuff lined against the wall than spend bucks on "new" furniture like that. My family and I shop here pretty frequently and usually make a day of it. So now I had to stand in line in returns to get my money back. Money lost calling out of work, I have been sleeping on a blowup mattress waiting for my bed! If you have moved your item please put a note or change its location on the tag. I cannot believe that this company has such an incompetent working there, a real gangster! Avocado is a brand that will be familiar to you if you’ve been researching for eco-friendly mattress brands. Here it is over a week since I placed my order and I still don't have everything to make my order complete, for an order I was told that everything was in stock. So, they rescheduled for the next day. It is very comfortable. The pros: Slim mattress at a competitive price point. I was worried when she added, "If you don't receive a call, call us before 4pm today" Well, as I am sure you can guess, nobody called me. I LOVE our new coil mattress!! Save your money and purchase a mattress from a leading brand. Retrospectively, I think my spine was readjusting, having been used to a seriously sagging mattress that was well beyond its use-by-date. I then decided to call IKEA customer service. Others have issues with sagging problems. But, you also love the showrooms, the prices and all of the possibilities. So they gave me a smaller portion back in cash and were supposed to refund the remaining amount back to my credit card. NIGHTMARE; probably will never shop there again -$600 of total crap passed off as a table, chair, and entertainment center and some other junk GF in town, excited to go finish equipping the apt; pretty much everything picked out before we arrive... After 4 hours of wandering around that maze fighting the crowd we arrive at the self serve area... and cant find *anything* we need. All the furniture came except for our mattress. Don't get me wrong, I like browsing through Ikea. We were looking for a firmer mattress and the Matrand was perfect. For the first few nights, I was a little achey after waking. Why do regulatory bodies not take action and ban their use is a debate for another time. With only a very thin polyurethane layer, it has a firm and bouncy structure that most disagree with. Others found that it was not comfortable. As you can see, IKEA focuses mostly on firm mattresses, with lesser medium and medium-firm varieties. We are extremely happy with this mattress. Prior to checkout, I stumbled upon the same mattress in the "as-is" section at a discounted price (because it was an in-store display). I will never get anything delivered from here again. There excuse was because they didn't have the proper employee to use the machine to get my order that was up high. If you’re shopping for an affordable mattress, you’ll have better luck grabbing one of the best mattresses in a box instead, specifically our best value pick, a mattress from Tuft & Needle . View More Reviews . This is a review for Dynamex (IKEA's delivery service) I bought a king size bed, slats, and mattress from IKEA and paid for a delivery service on Thursday. The cons: Some customers mentioned this mattress was too firm. I get to the store wait for an hour just for them to tell me they don't have it in stock. He told me my order "could not be located." Please don’t waist your money or risk having a horrible experience like we did! THIS is the BEST MATTRESS I have EVER SLEPT on!!! My husband and I ordered quite a bit of furniture for our new place from Ikea on May 6. Very comfortable! It works as expected. Do Puffy Mattresses Have Fiberglass. After my last terrible experince spending too much money on a horrendous Harvey Norman, King Beard, I cant recomend this highly enough. I had to explain to them why I'm returning items I only just bought a little over an hour ago. Firmness. It smells a tiny bit but more like a fabric smell, or like hay, it's cleaner and not chemical. I have to do better than IKEA. Simply excellent quality at a good price. The lone chair: smashed in the box with a big-ass crack.. immediate return. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. Needless to say I was pretty upset. This Ikea has BY FAR the worst customer service and without a doubt should be rated below average. If you remove the cover of your mattress to clean it, this exposes shards of fiberglass that can not only end up all over your home but irritate your skin and cause respiratory issues too. Moral of the story - careful of HOME DELIVERY folks at IKEA Orlando FL. Its firmness degrades quickly and some find it initially uncomfortable as well. Then, after many days, I pulled up my credit card online and: no credit for mattress. We really liked the haugsvar mattress in the beginning but after a few month a hole started forming on my side and it got deeper and deeper. I took it to google, "Emeryville Ikea" and there I found reviews of people also coming home with bed bugs. It is very firm, too firm for me. They gave me different excuses!! Neither was it a busy day or a time of a day either, mid week, mid morning. So no need to order or wait for delivery. Told me to go back to Ikea. I reschedule again for the third day, the day of my daughter's graduation so had to have a neighbor sit for the delivery. Do Puffy Mattresses Have Fiberglass. by Kevin July 23, 2018. We purchased the Hidrasund mattress 3 months ago, it is very, very Firm! I will seek legal help for this! Therefore, please tell your manager not to get an attitude with me when I present both the original receipt and the store credit when I specifically asked for an exchange of the same brand of mattress and then give several excuses why I now have to pay more for an item I bought less than a week ago. I smiled at the employee while she took care of the woman in front of me. It’s a great mattress. The pros: Thick, high profile traditional hybrid design mattress. Nowhere on the receipt does it say anything about paying the difference. It's simple, cheap but has tons of underneath storage, which we need since we live in a studio apartment downtown. Garbage in = garbage out. The main issue seems to be removing the cover. I havent tried it without the mattress pad, but I think it would be okay. The Haugesund is one of their popular mattresses and features pocketed coil spring design. She made promise, later she went back on what she had said. Stomach sleepers require helpful beds that avoid the upper body from bowing down, resulting in back and neck discomfort. The old mattress that I have been used for more than ten years. Wouldn't have been nice if they would have told me that or let me know that my order will be a little longer than expected. Sorry sir. Love the use of natural and renewable materials. Don’t recommend at all. We can't really say anything unless we look at it first." "No. It also comes in two firmness options: firm and medium-firm. Replacement item and chest was scheduled/delivered/assembled a few days later (they combined delivery of the two items, which was convenient for all), but again, not at the originally appointed time. See how it all works here. Not sure; the result was we, the customer, had to rearrange our schedule. Additionally, my friend who bought the same mattress too faced the same issue.But Ikea is not ready to accept this. I suspect poor communication between Ikea and local delivery service they use. The Mausund is IKEA's latex mattress with 85% latex and 15% synthetic foam. While they didn’t originate the concept (that honor goes to Amerisleep), they played a key role in growing the bed-in-a-box concept. Another week later I call back again and am told the refund will be processed 7-10 days from when it was handled on 6/16. I am 37 years old and am an athlete. ???? I am in love! "Supposed" to be the key word there. If I ever need another mattress I will definitely buy another HAUGSVÄR Hybrid mattress. The Morgedal mattress is an all-foam mattress that features two layers of polyurethane foam with a softer cooling foam on the surface and a firmer, more responsive foam as the base. The mattress had preformed as we had hoped. If you like a very firm mattress, then this will be great for you. Today, I came to get the mattress . What are the dimensions of the Element Mattress? It also features zoned support for less firmness in the shoulders and the hips for better spinal alignment. Meatballs get five stars cuz they are on point. It is rated firm and is a bit higher at just under 10'' thick. Don't risk it. Was told it would be on time. Love the firmness and great support for our backs. Bought a bed and box spring. I just wanted to sell the mattress and get the whole thing over with. I asked one of the assistance, he told me this have two location. I called customer service line and they said they'd ship us a new mattress since it was forgotten in our order. Great return policy!!! I bought a NEW mattress that, unbeknownst to me at the time, had bedbugs in it. I was not the first victim, and I would not be the last. I called back into customer service and was told the drivers van broke down. Due to the life expectancy of all mattresses it made most sense to get this one. But for a mattress?? We should have spend more money on the base mattress :( Only plus is I don't think our guests will want to stay for longer than scheduled. Some people also say the fibers eventually make their way through the cover. She told me that she personally talked to the driver and the driver was ***VERY*** confident that the mattress was delivered. The Federal Trade Commission requires any reference to the makeup of a textile in a mattress to be … The mattress was heavy and I was just alone today. The cons: Sagging issues for many people. I was unable to refuse the product because the document I signed stated IKEA wouldn't replace the product because it was "as-is", so I'm stuck with the dirty smelly mattress. Possibly you’re somebody who likes to begin on your back and roll over to your side. He replied coldly and sternly, "Sorry sir, but that is all we can do. So we headed out there Saturday and Sunday. Or anything you have to have delivered!!!! When it comes to your own comfort, your own body is the only North Star. Sagging began shortly after, it began on my husband side but this cause me to roll onto his side which eventually created a pit right in the middle. IKEA, the low price furniture store also offers mattresses that you can pick up in store or have delivered. Any mattresses that are sold in the US are required to include flame retardant material to reduce the risk of fires. When I ask Michael for details/ an explanation he acts as though I am irritating him. New Puffy Mattress Review. It's the perfect one-stop store for getting the most bang for your buck when helping your kid move into their first college dorm, but I can't imagine wanting to furnish even my humble efficiency apartment with this stuff. It shipped out on May 30 and was delivered to us on June 20. I ordered it the night before and online it said they had at least 4 in stock. Some brands like Purple do, but they infuse the fiberglass into the material rather than layering it so it won’t spread all over your room if you remove the cover. At a height of almost 16'', it is very tall compared to many other mattresses, but some still had problems with durability and others found it was too firm. Received no email, text message, or call from 11am to 3pm. They never loaded my furniture to the delivery truck and never informed me proactively about the issue. A case number was created for me to apply for a credit to back to my card and schedule the chest delivery. I've been on hold for $25+ MINUTES. Got to the automated system which says the order is on schedule for delivery. I call the delivery company myself, they tell me they do not have the mattress. It is still firm but does not cause any back or side pain, the topper can be easily swapped around, unlike other brands where they are attached and I like the fact that the materials are predominantly natural ones. Idle Sleep’s Latex mattresses are certified to be free of allergens, toxins, glue, and fiberglass! All you need to decide on is which suits your body and budget to enjoy high quality sleep for years to come. IKEA manufactures affordable memory foam, latex-foam blend, and spring mattresses. I've called customer service 4 times and wasted 3 hours of my life on hold just to be told a later date each time. It turns out that a lot of those Chinese mattresses you see online aren’t as good of a deal as they seem. Where should I begin? I had to get in the other "Home Delivery" . As for compensation of my time lost and had to buy a air mattress before my real mattress arrived, she asked me to deal with the store. 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